Amazon.com has taken brief, Kerry-esque, we-were-for-it-until-we-were-against-it stands on recent controversies.
- That’s What Pedophilia Means? A month ago Amazon.com received heat for selling The Pedophile’s Guide to Love and Pleasure: a Child-lover’s Code of Conduct, a self-published rulebook by the self-appointed Mr. Manners of pedophilia. Amazon.com defended its right to sell–and purchasers’ right to purchase–books on controversial topics. “Amazon believes it is censorship not to sell certain books simply because we or others believe their message is objectionable. Amazon does not support or promote hatred or criminal acts, however, we do support the right of every individual to make their own purchasing decisions.” Amazon.com should have added “we will continue to support this right for 24 hours or until we cave to customer pressure, whichever occurs first.” One day later it pulled the book–figuratively, of course, and without comment–from its electronic shelves. I am mildly critical of its decision not to sell the book. The First Amendment protects the book’s content, repellent as it may be, but Amazon.com’s mission is selling stuff, not defending First Amendment rights. On a continuum of American values Amazon.com is closer to Wal-Mart and Sears than Feisty Independent Urban Bookstore. My values are not Wal-Martian (pronounced “mar-tee-an”, nor “marshan”) but I respect that Wal-Mart would have known it’s opposition to the Pedophile’s Guide from jump. Amazon.com should have known more of its customers would howl in protest than applaud its courage. It should have known that however heady the experience of staunchly defending the Bill of Rights, defiance in the face of threatened boycotts is not in its corporate DNA. Better to be honest and say “we sell so much stuff that inappropriate content sometimes gets through our filters. We respect the First Amendment but we respect our customers’ patronage more. We screwed up and we’re pulling the book. Be aware it is likely to happen again, because we sell so much stuff that we can’t monitor all of it.”
- We’re Hosting That WikiLeaks? Hackers targeted WikiLeaks after its release of hundreds of thousands of classified U.S. diplomatic documents. Last week WikiLeaks moved its server operations to Amazon.com which, in addition to selling lots of stuff, hosts other websites, offering them the same robust protection from DDoS attacks and other hacker misanthropy that it provides itself. A few days later Connecticut Senator Joseph Lieberman called Amazon with pointed questions about hosting WikiLeaks on its cloud servers. A day later, denying Lieberman’s criticism was the cause, Amazon.com terminated WikiLeaks’ hosting account. Why? Because WikiLeaks’ was violating Amazon.com’s Terms of Service by providing access to content–the diplomatic cables–that violated a third-party’s rights to the content. This was not a late-breaking development in the WikiLeaks story. It moved its hosting to Amazon.com because it wanted protection from DDoS attacks directed at WikiLeaks in retaliation for its release of the cables. A cynic might believe that WikiLeaks played Amazon.com like a cheap harmonica, knowing its penchant for waffling would result in Amazon.com throwing WikiLeaks back into the cold, cruel world only days after offering shelter.*
*Which makes me wonder if WikiLeaks founder/face/czar Julian Assange has a Christ complex. But that’s a topic for another post.